“The person who does the most talking and the person who is the most successful are rarely the same person. Almost without exception, the more successful the person, the more he practices conversation generosity, that is, he encourages the other person to talk about himself, his views, his accomplishments, his family, his job, his problems. Remember this: the average person would rather talk about himself than anything else in this world. When you give him the chance, he likes you for it.”
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